{"id":5864,"date":"2016-08-23T11:37:24","date_gmt":"2016-08-23T09:37:24","guid":{"rendered":"https:\/\/actualites.xerox.fr\/?p=5864"},"modified":"2016-08-23T11:37:24","modified_gmt":"2016-08-23T09:37:24","slug":"xerox-reconnu-comme-le-leader-des-services-doptimisation-des-processus-metier-pour-la-deuxieme-annee-consecutive","status":"publish","type":"post","link":"https:\/\/actualites.xerox.fr\/fr-fr\/2016\/08\/23\/xerox-reconnu-comme-le-leader-des-services-doptimisation-des-processus-metier-pour-la-deuxieme-annee-consecutive\/","title":{"rendered":"Xerox reconnu comme le leader des services d\u2019optimisation des processus m\u00e9tier pour la deuxi\u00e8me ann\u00e9e cons\u00e9cutive"},"content":{"rendered":"<p>Paris, le 23 ao\u00fbt 2016 \u2013 Le cabinet d\u2019\u00e9tudes de march\u00e9 Everest Group a positionn\u00e9 <a href=\"https:\/\/www.xerox.fr\/\"><strong><em>Xerox<\/em><\/strong><\/a> \u00e0 la t\u00eate de son rapport \u00ab\u00a0BPS Top 50<sup>TM<\/sup>\u00a0\u00bb\u00a0des principaux fournisseurs de services d\u2019optimisation des processus m\u00e9tier. Pour la deuxi\u00e8me fois cons\u00e9cutive, l\u2019entreprise figure \u00e0 la premi\u00e8re place de ce classement.<\/p>\n<p>Le Top 50 d\u2019Everest Group est une liste annuelle regroupant les 50 plus grands fournisseurs internationaux de Business Process Services (BPS), class\u00e9s en fonction de leur chiffre d\u2019affaires de l\u2019ann\u00e9e pr\u00e9c\u00e9dente et sur les bases de donn\u00e9es BPS propri\u00e9taires d\u2019Everest Group.<\/p>\n<p>\u00ab\u00a0Nos services d\u2019<a href=\"https:\/\/www.xerox.fr\/fr-fr\/services\"><strong><em>optimisation des processus m\u00e9tier<\/em><\/strong><\/a> sont tr\u00e8s \u00e9tendus et ont une port\u00e9e quotidienne sur des milliers de personnes.\u00a0\u00bb pr\u00e9cise <a href=\"https:\/\/www.xerox.com\/about-xerox\/executive-leadership\/corporate-officers\/sue-watts-biography\/enus.html\"><strong><em>Sue Watts<\/em><\/strong><\/a>, COO of global capabilities, Xerox Services. \u00ab Nos investissements en recherche et d\u00e9veloppement sur l\u2019analytique et l\u2019automatisation nous permettent aujourd\u2019hui d\u2019offrir \u00e0 nos clients davantage de valeur et de les aider \u00e0 renforcer leurs relations avec leurs propres clients\u00a0\u00bb.<\/p>\n<p>Xerox a une forte pr\u00e9sence sur le march\u00e9 des BPS avec diff\u00e9rents types de services\u00a0: des services transversaux couvrant les activit\u00e9s li\u00e9es aux centres d\u2019appels, la gestion documentaire, la finance et la comptabilit\u00e9, ainsi que les ressources humaines\u00a0; et des services plus sp\u00e9cifiques pour des secteurs d\u2019activit\u00e9 tels que la finance, l\u2019assurance et l\u2019industrie pharmaceutique.<\/p>\n<p>Selon Everest Group, le march\u00e9 des BPS a \u00e9volu\u00e9 au fil des ann\u00e9es, passant d\u2019un objectif principal d\u2019optimisation des co\u00fbts \u00e0 des am\u00e9liorations au sein de l\u2019ensemble de la chaine des processus m\u00e9tier et l\u2019atteinte d\u2019une grande vari\u00e9t\u00e9 d\u2019objectifs. L\u2019entreprise estime qu\u2019il existe plus de 200 prestataires de services, r\u00e9alisant au global plus de 50 millions de dollars de chiffre d\u2019affaires annuel.<\/p>\n<p><strong>A propos de Xerox<br \/>\n<\/strong>Xerox contribue \u00e0 transformer la mani\u00e8re dont le monde travaille. Gr\u00e2ce \u00e0 notre expertise en mati\u00e8re d\u2019imagerie, de processus m\u00e9tiers, d\u2019analyse de donn\u00e9es, d\u2019automatisation et nos connaissances des comportements utilisateurs, nous fa\u00e7onnons les flux de travail afin d\u2019am\u00e9liorer la productivit\u00e9, l\u2019efficacit\u00e9 et la personnalisation. Nous exer\u00e7ons nos activit\u00e9s dans plus de 180 pays. Nos 140\u00a0000 collaborateurs, con\u00e7oivent des innovations significatives et proposent des <a href=\"https:\/\/www.xerox.fr\/fr-fr\/services\"><strong><em>services\u00a0d\u2019optimisation des processus m\u00e9tier<\/em><\/strong><\/a>, <a href=\"http:\/\/www.xerox.fr\/bureau\/index\/frfr.html\"><strong><em>des \u00e9quipements d\u2019impression,<\/em><\/strong><\/a> <a href=\"http:\/\/www.xerox.fr\/bureau\/solutions-logicielles\/frfr.html\"><strong><em>des logiciels<\/em><\/strong><\/a> et des solutions qui font r\u00e9ellement la diff\u00e9rence pour nos clients, et leurs clients. Le 29 janvier 2016, Xerox a annonc\u00e9 son intention de se scinder en deux entreprises ind\u00e9pendantes et cot\u00e9es en bourses\u00a0: une entreprise d\u2019externalisation de processus m\u00e9tier (BPO) et une entreprise de technologie documentaire. La scission devrait \u00eatre finalis\u00e9e d&rsquo;ici la fin de l&rsquo;ann\u00e9e 2016.<\/p>\n<p>Pour plus d\u2019informations\u00a0: <a href=\"http:\/\/www.xerox.fr\/\"><strong><em>http:\/\/www.xerox.fr\/<\/em><\/strong><\/a><\/p>\n<p><strong><u>Pour de plus amples informations :<\/u><\/strong><\/p>\n<p><strong>Xerox France<br \/>\n<\/strong>Patricia Abbas<br \/>\nTel. : 01 55 85 75 27<br \/>\nE-mail\u00a0: <a href=\"mailto:patricia.abbas@xerox.com\"><u><strong><em>patricia.abbas@xerox.com<\/em><\/strong><\/u><\/a><\/p>\n<p><strong>Service Presse : Grayling France<br \/>\n<\/strong>Sonia Bonvalet \/ Sarah Finot<br \/>\nT\u00e9l. 01 55 30 70 97 \/ 71 04<br \/>\nEmail\u00a0: <a href=\"mailto:xerox.france@grayling.com\"><strong><em>xerox.france@grayling.com<\/em><\/strong><\/a><\/p>\n<p><strong>\u00a0<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Paris, le 23 ao\u00fbt 2016 \u2013 Le cabinet d\u2019\u00e9tudes de march\u00e9 Everest Group a positionn\u00e9 Xerox \u00e0 la t\u00eate de son rapport \u00ab\u00a0BPS Top 50TM\u00a0\u00bb\u00a0des principaux fournisseurs de services d\u2019optimisation des processus m\u00e9tier. Pour la deuxi\u00e8me fois cons\u00e9cutive, l\u2019entreprise figure \u00e0 la premi\u00e8re place de ce classement. Le Top 50 d\u2019Everest Group est une liste [&hellip;]<\/p>\n","protected":false},"author":29,"featured_media":5865,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"xrx_drupal":[],"class_list":["post-5864","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Xerox reconnu comme le leader des services d\u2019optimisation des processus m\u00e9tier pour la deuxi\u00e8me ann\u00e9e cons\u00e9cutive - Actualit\u00e9s Xerox<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Xerox reconnu comme le leader des services d\u2019optimisation des processus m\u00e9tier pour la deuxi\u00e8me ann\u00e9e cons\u00e9cutive - Actualit\u00e9s Xerox\" \/>\n<meta property=\"og:description\" content=\"Paris, le 23 ao\u00fbt 2016 \u2013 Le cabinet d\u2019\u00e9tudes de march\u00e9 Everest Group a positionn\u00e9 Xerox \u00e0 la t\u00eate de son rapport \u00ab\u00a0BPS Top 50TM\u00a0\u00bb\u00a0des principaux fournisseurs de services d\u2019optimisation des processus m\u00e9tier. 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